"It's like a lightning storm on a warm summer night though the lightning itself may be scary it helps to clean the air."Conflict is inevitable but combat is optional." Max Lucado.Wait until you are both clear-headed.” David W. It's difficult to have a productive discussion if you and your colleague are angry or upset. "Address the issue early, before it turns into a bigger problem, but be sure to wait until things have cooled down.The challenge for leaders is to develop structures and processes in which such conflicts can be orchestrated productively.” Ronald Heifetz and Marty Linsky Some of the most creative ideas come out of people in conflict remaining in conversation with one another rather than flying into their own corners or staking out entrenched positions. “Successful leaders manage conflict they don’t shy away from it or suppress it but see it as an engine of creativity and innovation."If you have learned how to disagree without being disagreeable, then you have discovered the secret of getting along-whether it be business, family relations, or life itself." Bernard Meltzer.When we listen, understand, and respect each other's ideas, we can then find a solution in which both of us are winners." Dr. Listening helps us focus on the heart of the conflict. "When people respond too quickly, they often respond to the wrong issue."For good ideas and true innovation, you need human interaction, conflict, argument, debate." Margaret Heffernan.If you're the boss and your people fight you openly when they think that you are wrong-that's healthy." Robert Townsend "A good manager doesn't try to eliminate conflict he tries to keep it from wasting the energies of his people.Here are some quotes to help you think it through. Not all conflict is bad, healthy conflict can be beneficial to a highly effective team. “Is this a conflict that is about something deeper?” When in a conflict, it’s important to take a step back and reflect.
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